❓ FAQ
How to order the doors & windows? What details should I provide?
According to your architecture and decoration style, we can suggest different materials and designs. You can send your BOQ or drawing including door size, quantity, design, and opening direction for a quotation within 24 hours.
Can customers order different models and colors in one order?
Yes, the order can mix colors and models as per your request. Sizes are fully customized.
Can customers have samples before ordering? What is the sample policy?
Sure. We are pleased to provide customized samples. A sample cost is required, which will be returned when the formal order is placed.
How to ensure the quality? Can customers perform inspections?
We have quality controllers (QC) for all key processes. Before loading, we can provide pictures and videos. Third-party inspections like SGS or COC are also acceptable.
Can you help with shipping?
Yes, EX-factory, FOB, CIF, and door-to-door delivery terms are available. We can work with your shipping agent or deliver directly from our factory.
What materials are available for the door cores?
The door cores can be made from various materials including solid wood, particle board, fireproof perlite board, or honeycomb paper depending on the specific function required.