Frequently Asked Questions
Q1: What are your main products?
A: Our main products include aluminum wood doors, aluminum doors and windows, and sunrooms.
Q2: What kinds of hardware do you use?
A: We use German, Italian, American, and top Chinese brands, depending on the customer's choice.
Q3: What is your typical delivery time?
A: Our delivery time is approximately 15-25 days after the deposit is received and the drawings are confirmed.
Q4: What is the warranty on your products?
A: We provide a quality warranty of more than 10 years, covering frames against fading or peeling, and ensuring hardware and accessories work properly under correct operation.
Q5: Are your products certified?
A: Yes, our products meet CE, RoHs, and REACH standards. We can also have products tested and certified based on specific requirements.
Q6: What are the accepted payment methods?
A: We accept TT, LC, Paypal, and West Union.