💡 Frequently Asked Questions
Why choose us for your building projects?
We have over 10 years of experience in the building material industry, exporting to more than 40 countries. With our own design and development team, we offer professional, customized services. Our products are designed for easy installation, suitable for DIY or workers with minimal experience.
Are you a trader or a manufacturer?
We are a professional manufacturer. You are welcome to visit our factory and showroom at any time before placing an order to inspect our production quality and designs.
How do you ensure safe packaging for transit?
Balustrades and hardware are packaged in sturdy cartons. Glass and wooden components are secured in wooden boxes, while long stainless steel pipes are protected by fiber bags to prevent scratches during transport.
What information is needed for a fast quotation?
Please specify the material and items you are interested in, the required sizes, and if possible, provide project drawings. If drawings aren't available, photos of your project site will help our designers suggest the best solution.
What is the typical delivery time?
In-stock items generally ship within 5-10 days. For custom orders or out-of-stock items, production usually takes 15-20 days, depending on the order quantity and specific requirements.
What are your accepted terms of payment?
Our standard terms are 30% T/T in advance and the balance before shipment. We commonly accept T/T, Western Union, and Paypal. We are open to discussing other convenient payment methods to support your needs.
Med Door
